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Raising a concern

It is our strong commitment to market our infant food products in accordance with the principles and aim of the WHO Code and therefore we apply the Code as implemented by national governments everywhere in the world.

In addition, in 152 countries that are considered to be higher risk in terms of infant mortality and malnutrition, we follow national regulations or our own stringent policy (pdf, 53Kb) drawn based on the WHO Code, whichever is stricter.

We take seriously all concerns over our infant food marketing practices, and rely on our stakeholders and the general public to directly communicate in detail any concern or allegation of non-compliance with our commitments.

If you would like to report a concern, please use our Compliance Reporting System, “Tell us".